Million Dollar Maverick by Alan Weiss

Author:Alan Weiss
Language: eng
Format: epub
Publisher: Bibliomotion, Inc.

Mindsets: We endure pain; we create suffering—for ourselves and for others.

Comforting the Afflicted

As in Bill Clinton’s case, we encounter people at work and in our lives who are “afflicted”: with guilt, fear, envy, low self-esteem, a persecution complex, and so on. Sometimes they are simply afraid to speak up, tentative about their ideas. I believe we have to give them permission and even courage.

When I facilitate groups, I make it a habit to call on people from whom we’ve heard very little or nothing at all. I make sure I get back to people on phone conferences who tried to say something but were overrun by more assertive colleagues. I will poll groups to ensure that everyone has an opportunity to speak.

If we don’t engage in this dynamic, we lose important insights, creativity, and ideas. There is zero correlation between volume and intelligence (as I can attest from the oaf sitting next to me at the bar last night loudly proclaiming that New Mexico is the only place to go to escape northern winters. Right, if you’re a prairie dog.).

One of the most powerful techniques in your arsenal is drawing out people who have trouble emerging from their own cones of silence and, often, terror.

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